Emotional Intelligence in Practice

[postlink]http://doc-clinical.blogspot.com/2010/01/emotional-intelligence-in-practice.html[/postlink]http://www.youtube.com/watch?v=8uSyvw5RR28endofvid
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Emotional Intelligence in Practice
Demonstration of a nurse having a nonemotionally intelligent interaction with a patient versus an emotionally intelligent interaction. [endtext]